Patient Participation Group
Patients are invited to our next patient participation group meeting on Wednesday 7 September 2022 at 6pm in the Glenpark Medical Practice Waiting Room.
COVID Update: with the rise in COVID numbers locally, we have temporarily reintroduced wearing of masks for all patients. This is to protect vulnerable patients and our staff (who still legally have to self isolate if they test positive, causing unnecessary inconvenience to other patients who then have to have their appointments cancelled).
If you have new respiratory symptoms, you should speak to a doctor by phoning the practice before attending. Respiratory symptoms include any new cough, runny nose, sore throat, or breathlessness.
We understand that some patients will prefer masks continue to be worn - please indicate to reception if you would prefer the doctor or nurse you are seeing to wear a mask during the consultation, or if you would prefer to wait in the car park until your appointment.
Welcome to Glenpark Medical Practice
At Glenpark we offer the highest quality modern healthcare, whilst being grounded in traditional patient, family and community centred values.
The practice was founded in 1905 by Dr Dougall on Ravensworth Road and has remained committed to being at the heart of Dunston ever since.
The practice has about 9400 patients from quite a small area centred around Dunston.
Our compact practice area makes us very accessible for our patients. And with a team that now comprises 11 permanent doctors, up to 3 registrars, 4 nurses, a health care assistant and a phlebotomist, we can offer our patients a wide choice of skills, knowledge and experience.
We are part of the Gateshead Inner West Primary Care Network. Please click here to view our website and find out more about the services we offer as a PCN.
Our Summer 2022 Newsletter has been published
- Update on the appointment system
- Information about our new phone system
- changes to our staff
Update to the privacy Notice: Our phone system records all calls for training and quality purposes. Callers can request call recording is turned off.
Update on the Covid-19 Booster Programme
The practice is working with the local federation to deliver the COVID vaccines at centres across Gateshead.
The practice are not able to book or amend vaccine appointments.
To read more detailed information about the Covid-19 Booster programme, click here.
Click here to book your COVID-19 vaccine on the national booking system.
How to get in Touch with Us
There are three ways to get in touch with us at Glenpark Medical Centre.
It’s no secret that our surgeries have been busier than ever. That’s why there are now more ways to get in touch with us. You can:
- Go Online: Use eConsult if your problem can be resolved electronically (such as sick note requests), or book a telephone/in person appointment through our online service, Patient Access.
- Call us: during surgery hours on 0191 4604 300.
- Visit the surgery at Ravensworth Road, Dunston, Gateshead NE11 9FJ from Monday to Friday during our opening hours.
Pick the option that suits you best. No matter how you choose to get in touch with us, whether it’s using an eConsult/Patient Access, calling or visiting, you’ll get the help that’s right for you.
Please remember, when visiting the surgery, you still need to wear a face covering and maintain social distancing to protect vulnerable patients from Coronavirus infection.
Helpful Online Tools
Want advice from your doctor, self help information or have an administrative request (such as a sick note or test results)
eConsult and get a response before the end of the next working day or sooner for a clinical online consultation and within 3 working days for an administrative request. (this service should not be used for urgent requests).